Terms of Service

Effective Date: 01/07/2025

Welcome to Cephyra. These Terms of Service (“Terms”) govern your use of our website, mobile app, products, and services. By accessing or using Cephyra’s platform, you agree to be bound by these Terms. Please read them carefully.

1. Overview

Cephyra is a personalized wellness platform designed to support individuals living with Willis-Ekbom Disease (WED/RLS). Our services include but are not limited to:

  • Access to the MyCephyra app

  • At-home testing kits

  • Coaching services

  • Customized nutrition plans and meal delivery

  • Physical wellness programs

  • Cephyra Flow and Cephyra Move therapeutic devices

  • Educational resources and digital tools

You must be at least 18 years old or have the consent of a legal guardian to use our services.

2. Medical Disclaimer

Cephyra does not provide medical diagnoses or replace care from licensed healthcare professionals. Our services are intended for informational and wellness purposes only. Always consult a qualified medical provider before starting any treatment plan, supplement, or exercise program.

3. User Accounts

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account. Please notify us immediately if you suspect unauthorized access.

4. Privacy

Your privacy is important to us. Our collection, use, and protection of your data is governed by our Privacy Policy. By using Cephyra, you consent to the data practices outlined therein.

5. Payments and Subscriptions

Certain features and services may require payment or a subscription. All payments are processed securely. You agree to provide accurate billing information and understand that subscription plans may auto-renew unless canceled in advance.

6. Shipping and Returns

Products such as testing kits and meal deliveries are shipped according to the schedule provided during your onboarding. Returns and refunds are subject to the terms listed in our Shipping & Returns Policy.

7. Intellectual Property

All content on the Cephyra platform—including text, graphics, logos, software, and designs—is the property of Cephyra and is protected by intellectual property laws. You may not copy, reproduce, or use our content without written permission.

8. Prohibited Use

You agree not to misuse our services, including but not limited to:

  • Attempting to reverse-engineer or hack our platform

  • Sharing misleading or harmful information

  • Impersonating another user

  • Violating any applicable laws or regulations

9. Termination

We reserve the right to suspend or terminate your access to the platform at our sole discretion, especially in cases of abuse, non-payment, or violation of these Terms.

10. Limitation of Liability

Cephyra is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services. Our platform is provided “as is” and “as available,” without warranties of any kind.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page and noted by the “Effective Date.” Continued use of our services after such changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: support@cephyra.com